GENERAL
Can I view the unit before renting it?
Of course! Give us a call on ******* and we’ll explain everything.
What are the access hours for the unit?
You have access to your unit all year round, at any time.
SECURITY
Is the storage facility secure?
You can rest assured – the facility is monitored round the clock.
Are my belongings insured?
Our facility has liability insurance. Additionally, you can take out optional insurance for items stored in your unit, covering theft and other unforeseen events.
RENTAL
Who can rent a container?
Both private individuals and businesses can rent a storage unit.
Can I rent a unit remotely?
Absolutely! You can complete the entire process remotely, with no need to contact staff.
What do you need to rent a unit?
To rent a unit, simply choose the size, complete the rental form, accept the required consents and make the payment on *******. You can also rent a unit by contacting us via phone or email.
RENTAL AGREEMENT
How can you extend the agreement?
You can extend your agreement online via your account on *******, or by contacting us by email or phone.
How can you end the agreement?
You can end your agreement through the mobile app or by contacting our team.
What is the notice period?
A one-month notice period applies.
PAYMENTS
What is the minimum rental period?
The minimum rental period is 1 month.
How can you make a payment?
You can pay for your unit directly in cash or online by card (bank transfer or Blik). Payments are processed by Fiserv.
UNITS
What are the prices for each unit?
You can find all pricing information on hi-box.pl in the “Choose a unit” section or by calling *******.
What types and sizes of units can you rent?
All available unit types are listed on hi-box.pl in the “Choose a unit” section. With the dimensions and sample contents shown, you can easily visualise the amount of space each unit offers.
Can you rent multiple units?
Of course! You can rent any number of units of any type.
Are there any items you are not allowed to store?
You may not store the following items in the unit:
– perishable goods;
– explosives, weapons, ammunition, or any military or police-grade equipment or technology;
– animals, as well as dead animals or carcasses;
– flammable, toxic or radioactive materials, including natural gas, petrol, oils, fuels and flammable chemicals;
– chemical substances;
– items whose possession is prohibited by law;
– items exceeding a weight of 300 kg per m² of the unit’s floor area.
AMENITIES
What additional services do you offer?
Insurance for the contents of your unit.
Is there access to electricity in the units?
The units do not have access to electricity.